Paying in
Deposit with Truspay PayNow
6 steps in the AIPlay app, for accounts held in Singapore dollars. Click button "Wallet" is the first.
This guide is for accounts held in Singapore dollars, not MYR. If your account is Malaysian, the Malaysian guides are here.
Before you start
- Confirm that the account currency and payment method match this guide.
- Check the minimum, maximum and recipient instructions shown for the current transaction. Do not reuse old payment instructions.
What completion looks like
The process is not submitted until the app shows a transaction status or reference. Keep the payment reference until the balance updates.
If the screen or status differs
Do not repeat a transaction or bypass a warning. Save the screen, time and reference number, then open operator support through a destination you opened yourself.
Click button "Wallet"
Click button "Deposit"
Click button "TrustPay PayNow"
Fill in your deposit amount & click "Deposit now".
Fill in Payer Name.
Scan the QR code to complete your payment.
Screens change. If what you see does not match a step here, follow what the app shows you and contact support from this site rather than from a link in a message.