Account and referrals
Reset your turnover
5 steps in the AIPlay app. Click button "Wallet" is the first.
Before you start
- Use your own account and open the section named in the steps.
- Read the current terms before sharing a link or changing account details.
What completion looks like
Confirm that the change or new link appears in your account before leaving the page.
If the screen or status differs
Do not repeat a transaction or bypass a warning. Save the screen, time and reference number, then open operator support through a destination you opened yourself.
Click button "Wallet"
Click button "Transfer"
Turnover will be reset if this button is selected.
Players have not yet met the required turnover. If funds are transferred to other players, the turnover will automatically reset and return to zero.
The captured September 2026 screen says that, after the turnover requirement is met, enabling this option resets turnover and leaving it off keeps it unchanged. A reset does not establish withdrawal eligibility or override transfer restrictions. The new-member deposit offer prohibits transferring the deposit and bonus. Ask AIPlay support to explain the current warning before transferring funds.
Screens change. If what you see does not match a step here, follow what the app shows you and contact support from this site rather than from a link in a message.